The growing financial maturity, rising expectations and demand for product sophistication of consumers has forced the financial institutions to assess their processes, systems and operations for efficiency, better response to new market needs and competitive advantage.

Join us as the speaker shares his views and insights on why banks need to transform and why it is more than just a technology initiative.

As financial institutions realign their strategies for growth and expansion, they need to have clarity on their existing technology assets and be more effective in integration for better performance and utilization rates.

Join us at this track as the speaker will address some of the critical questions such as maximizing business values from the existing resources; ensuring scalability of your infrastructure to meet tomorrow´s demand and achieve higher revenue margins.

Riding on the Technological innovation, the face of the consumer is evolving and banks need to keep up with the pace of change. Banks need to better understand their clients to develop a customer centric experience for them. The first step to achieve that is to have proper customer data, infrastructure and appropriate customer analytics to obtain correct insight and react appropriately.

The discussion will focus on the ideal framework and the necessary intermediate steps to get there to become an analytically savvy customer centric bank which understands every need of its customer in this new era of banking.

Indonesia´s boomtown financial market has so far demonstrated itself to be comfortingly buoyant. Lingering doubts are soothed by an optimistic trend of FDI inflows, upbeat consumer spending and sunshine opportunities befitting an up-and-rising emerging market of the times.

Banks now more than ever are faced with fragmented consumer, regulatory and competitive mandates that challenge them to break age old habits, from operation legacy to decision-making weaknesses.

Join IDC Financial Insights in rediscovering the role of the modern day C-suite in our Indonesia Financial Services Summit. For it is truly not business-as-usual in 2013.

Facing a declining demand in West and slowdowns from the traditional Asian powerhouses, trade finance banks will need to look at intra-ASEAN markets as the domestic consumption remains healthy.

Hear from the speaker on how financial services firms can capitalize on the emerging ASEAN markets.

The microfinance industry’s rapid growth over the last decade has created a new set of challenges – rising competition, greater scrutiny on risk exposure and operational efficiency.

Join us as the thought leadership speaker discuss about the changing trends and challenges in microfinance along with the issues of sustainability and regulation.

While the impact of the global slowdown may have tampered the rates of lending, the sector is still looking at double digits growth forecast in loans. Hence efficient wholesale credit risk management remains one of the top priorities for banks to ensure portfolio composition and quality.

With the number of mobile consumers in Indonesia quintupling over the past decade,
we are witnessing a transformative shift of consumer behaviors as well as the
emerging of new business models.

Join us at this segment and find out how to integrate the fastest-growing channel into
your customer centricity strategy.